frequently asked questions
Q: How much do you charge?
A: Our general dedicated transport rates are based on mileage and our man and a van rates are priced per hour. Go here for man and van removals prices or call for a quote. Upright and grand piano removals are on a fixed quote and start from £90.
Q: Are you able to do moves on weekends?
A: Yes we always work Saturdays and we do not charge a premium for Saturday moves, we work at the standard hourly rate 6 days per week.
Q: I only need to move an item from one side of town to another, is that job too small?
A: No it isn't, but we have a minimum charge of 2 hours if we have to come out specifically to do a job, this is flexible if we are already crewed up and out doing jobs and can be adjusted accordingly.
Q: Can we travel in the removal van.
A: Unfortunately no our commercial insurers will not allow this.
Q: Are you able to disassemble/assemble flat pack wardrobes.
A: Yes we can assemble/disassemble any items of furniture that need to be.
Q: What type of vehicles do you use?
A: We use two Lo loader luton vans one of which is extra high and has air suspension which can be lowered to make access easier
Q: Where will you deliver/collect?
A: Anywhere within the UK but all our jobs will be a dedicated job so you would be paying for the whole load space.
Q: I've been let down at the last minute. can you help?
A: Yes,we are more than happy to undertake last-minute or emergency jobs if we are able to. Having said that over recent times we do tend to get booked up for removals around 1 to 2 weeks in advanced on average so last minute bookings are not always possible for us.
Q: Can you do regular or contract work?
A: Yes we can, we have several regular contracts including delivering and collecting all of a local piano shops instruments.
Q: Do you have insurance?
A: Yes we have £1.000.000 public liability insurance, £2.000.000 employers liability insurance and £10.000 furniture removers insurance which a lot of man and van companies do not, they have courier goods in transit which does not cover furniture.